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Dealing with difficult people
Anne-Marie Svendsen-Aylott
Anne-Marie Svendsen-Aylott

Culture, communication styles, and motivation all affect how people behave

'People are not inherently difficult they may simply have behaviours that cause problems or offended emotions in others,' said Anne-Marie Svendsen-Aylott in her management lecture at BSAVA Congress.

We perceive people to be difficult when we have an expectation that they should behave in a specific way – and they don’t.

Different countries have different cultures which can result in communication misunderstandings, and this needs to be addressed in practice if it becomes evident.

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Cold-water dip to raise funds for Vetlife

News Story 1
 The veterinary mental health charity Vetlife is inviting the veterinary community to join it for a sponsored cold-water dip.

The event will take place at Walpole Bay, Margate, on 17 May during Mental Health Awareness Week. Participants of all abilities can join in the challenge and are advised to bring a towel, a hot drink, a snack, and warm clothes to get changed into afterwards.

Those taking part are being asked to try to raise £100 each to support the work of the charity.

Details about how to take part can be found here. 

Click here for more...
News Shorts
King Charles becomes patron of The Kennel Club

The Kennel Club has announced that King Charles has become its latest patron, continuing a long-standing royal tradition.

His patronage follows the support of the late Queen Elizabeth II, who was patron from 1952, the year of her coronation, until her death in 2022.

The Kennel Club has received royal support since it began in 1873, when it received support from Prince Edward, then Prince of Wales. When he ascended to the throne in 1901, King Edward began a tradition of the head of state offering their patronage.

Tony Allcock, Kennel Club Chairman, said: "We are delighted and most honoured that His Majesty the King will continue the tradition of royal support for The Kennel Club and help us in our mission in making a positive difference for dogs and their owners."