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Webinar to share tips on impactful consultations 
"We hope that the information we provide will help veterinarians and veterinary nurses hold more successful consultations" - Suzanne Rogers.

Leading experts will explore the factors the underpin client behaviour.

A webinar to help veterinary professionals communicate more effectively with their clients is set to be hosted by the World Small Animal Veterinary Association (WSAVA).

Taking place on Thursday 30 September, ‘Top Tips for Impactful Consultations’ will be led by Suzanne Rogers, co-director of Human Behaviour Change for Animals and Dr Natasha Lee, chair of the WSAVA’s Animal Wellness and Welfare Committee.

“During the webinar, we will explore the factors that underpin client behaviour, and we will also provide practical tips and advice on handling difficult situations,” commented Suzanne Rogers. “We hope that the information we provide will help veterinarians and veterinary nurses to hold more successful consultations and to improve overall rates of compliance going forward.”

For more information about the webinar, visit wsava.org/events/wsava-webinar-top-tips-for-impactful-consultations/

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FIVP launches CMA remedies survey

News Story 1
 FIVP has shared a survey, inviting those working in independent practice to share their views on the CMA's proposed remedies.

The Impact Assessment will help inform the group's response to the CMA, as it prepares to submit further evidence to the Inquiry Group. FIVP will also be attending a hearing in November.

Data will be anonymised and used solely for FIVP's response to the CMA. The survey will close on Friday, 31 October 2025. 

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News Shorts
CMA to host webinar exploring provisional decisions

The Competition and Markets Authority (CMA) is to host a webinar for veterinary professionals to explain the details of its provisional decisions, released on 15 October 2025.

The webinar will take place on Wednesday, 29 October 2025 from 1.00pm to 2.00pm.

Officials will discuss the changes which those in practice may need to make if the provisional remedies go ahead. They will also share what happens next with the investigation.

The CMA will be answering questions from the main parties of the investigation, as well as other questions submitted ahead of the webinar.

Attendees can register here before Wednesday, 29 October at 11am. Questions must be submitted before 10am on 27 October.

A recording of the webinar will be accessible after the event.