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Lloyds issues statement on Pet Insurance
BBC Watchdog programme prompts response

Lloyds Banking Group has issued a statement responding to BBC Watchdog's programme of Thursday 22nd March. The programme included a feature on the controversial decision by Lloyds and Halifax to withdraw from the Pet Insurance market, which led to customers being forced to urgently find alternative insurance for their pets. This process has been complicated for many by the fact that many of such pets possess on-going and pre-existing conditions.

Commenting, a spokesperson for Lloyds Banking Group said "Lloyds Banking Group withdrew from the pet insurance market last year. We acknowledge that this decision has caused concern among some customers whose pets have pre-existing medical conditions and are having difficulty finding a new insurer. We are urgently working on a solution for customers with pets who have pre-existing conditions and will be contacting them in the next few weeks with our proposals. If any customer wants to check if they are affected, they can contact us. We are committed to continuing to support our customers and are sorry for the inconvenience we may have caused."

Pet owners affected by any of the issues raised in this article may wish to ring the following numbers:

Lloyds TSB Pet Insurance customers - 0845 6013073
Halifax Pet Insurance customers - 0845 6013122

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Submissions open for BSAVA Clinical Research Abstracts 2026

News Story 1
 The BSAVA has opened submissions for the BSAVA Clinical Research Abstracts 2026.

It is an opportunity for applicants to present new research on any veterinary subject, such as the preliminary results of a study, discussion of a new technique or a description of an interesting case.

They must be based on high-quality clinical research conducted in industry, practice or academia, and summarised in 250 words.

Applications are welcome from vets, vet nurses, practice managers, and students.

Submissions are open until 6 March 2026. 

Click here for more...
News Shorts
Survey seeks ruminant sector views on antimicrobial stewardship

A new survey is seeking views of people working in the UK ruminant sector on how to tackle the challenge of demonstrating responsible antibiotic stewardship.

Forming part of a wider, collaborative initiative, the results will help identify the types of data available so that challenges with data collection can be better understood and addressed.

Anyone working in the UK farming sector, including vets and farmers,is encouraged to complete the survey, which is available at app.onlinesurveys.jisc.ac.uk