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Updates from the latest VN Council meeting
12th October 2015
Updates from the latest VN Council meeting
Marie Rippingale joins VN Council

At the recent VN Council meeting in Telford it was announced that councillor Amy Robinson has resigned, due to difficulties balancing her work and council commitments.

Taking her place on the council is Marie Rippingale, head equine veterinary nurse at Scarsdale Vets. Marie received 381 votes in the 2015 council elections.

Changes to the registration rules for VNs

VN Council has approved changes to the Veterinary Nursing Registration Rules. This has been done to overcome problems with varied fees and discrepancies between rules for veterinary nurses and veterinary surgeons. Previously, the fees were dependent on the time of year at which nurses joined the register.
A health review for the practice
24th August 2015
A health review for the practice
It's very easy for a successful practice to carry on doing what it has always done because everything seems to be working well and profits are good. In the short term this is probably fine, but looking further ahead a better strategy is required if the practice is not going to caught off guard. Things change, new practices open, client's needs and wants do not stay the same and the practice has to keep up with all of this, modifying its services, if it is to stay ahead of the game.

To read the full blog visit: www.vetcommunity.com
Dealing with difficult staff
11th August 2015
Dealing with difficult staff
Dealing with a difficult staff member will always be one of the headaches for a practice manager, partly because there always seems to be one, partly because they are very disruptive to good teamwork and partly because few managers actually relish sorting out the problem.

To read the full blog visit: www.vetcommunity.com
Knowing when to let go...
27th July 2015
Knowing when to let go...
There are two excellent, thought-provoking pieces that caught my eye in this week's Veterinary Record [177(4) July 25 2015]. They set us off down a challenging pathway.

In his 'Comment', the editor drew attention to the gathering momentum of calls from both the human medical and veterinary professions for greater communication, collaboration and cohesion under the 'One Health' banner. 'The idea that doctors and vets have much to learn from each other was appealing 10 years ago,' he concludes. 'In this, and many other respects, it is even more attractive now.'

To read the full blog visit www.vetcommunity.com
Feedback
22nd July 2015
Feedback
Feedback is essential for a good working environment. It may be on suggestions that staff have made, work they have carried out, training they are currently undertaking or just the reassurance to a new employee that they are doing OK. It may be formalised or an informal chat during the working day, but regular good quality, appropriate feedback is one of the most important ingredients in building positive, constructive staff/employer relationships and in getting work done. Good feedback costs nothing but can generate huge amounts of good will, motivation and productivity among staff.

Read the full blog at www.vetcommunity.com
Error management
13th July 2015
Error management
The safe and correct treatment of our patients is our reason d'etre. We aim for this in the knowledge that as humans we are all fallible - we all make mistakes. We therefore have to rely on systems to help prevent or detect errors before they are able to impact on our patients or clients.

There are all kinds of reasons for staff at any level in the organisation to make mistakes.

Read the full blog at www.vetcommunity.com
Have you had a huddle today?
8th July 2015
Have you had a huddle today?
Huddles are catching on fast. And they're no longer just for sports teams and 'way out' executives in Silicon Valley. The armed forces have them, as do retail organisations and, increasingly, hospitals and medical support teams. So why don't you?

To read the full blog, log in or sign up for free to VetCommunity.
How motivated are you?
22nd June 2015
How motivated are you?
Motivation comes from the top. No matter how hard you try to motivate your staff, you will struggle to succeed if they see de-motivation at the head of their practice.

A de-motivated or negative manager or owner can be a cancer in the practice spreading their poor attitude among their staff.

To read the full blog visit: www.vetcommunity.com
Empowering staff
9th June 2015
Empowering staff
Empowerment is based on the idea that giving employees skills, resources, authority, opportunity and motivation while holding them responsible and accountable for the outcomes of their actions will contribute to their competence and work satisfaction. By using their initiative and not being afraid of making decisions staff will help significantly to improve the practice performance and service.

It sounds wonderful and most managers would love to have staff empowered in the way described above, but it's not quite that simple.

To read the full blog visit www.vetcommunity.com
Recording all CPD
3rd June 2015
Recording all CPD
The news reported in Vet Times last week that from January 1, 2016 vets must document their ad hoc CPD can only been seen as a 'good thing'.

Currently only 25 hours of the required 35 hours CPD study must be documented leaving 10 hours of unspecified study. It will surely be in the veterinary surgeon's interest to have a record of those 10 hours of study to refer back to.

To read the full blog visit www.vetcommunity.com .
Beating the wrong donkey
22nd May 2015
Beating the wrong donkey
Global pharmaceutical companies were recently called on to pay for a $2bn (1.3bn) innovation fund for researching new antibiotics, in a report by a review team led by economist Jim O'Neill.

Mr O'Neill draws parallels between the banking crisis and the looming catastrophe of a world where antibiotics no longer work. He says that big pharma needs to act with "enlightened self-interest" because "if it gets really bad, somebody is going to come gunning for these guys just how people came gunning for finance".

But who are the real culprits?

To read the full blog sign in to vetcommunity.com
Cats Protection compiles grinning cat gallery
20th May 2015
Cats Protection compiles grinning cat gallery
Cats Protection has compiled a gallery of contented cats to cheer up cat lovers during National Smile Month (May 18 - June 18).

The photographs were submitted by Cats Protection's supporters and have been uploaded to the charity's Facebook page.

Cats Protection's behaviour manager, Nicky Trevorrow, said: "We loved these photos because, although they appear to be smiling because of the way their mouths are shaped, unlike humans cats haven't developed sophisticated facial expressions and have evolved not to show their emotions in order to survive." Image © Dawn Parr
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